Acceptable Use Policy

1. Prohibited Activities

You may not use the Sellmur Platform to:

• Violate any federal, state, or local laws of Nigeria or your jurisdiction.
• Engage in fraud, deception, or misleading business practices.
• Operate a storefront that solicits payment without intent or ability to deliver.
• Sell counterfeit goods, stolen items, or products infringing intellectual property.
• Process transactions for illegal goods or services.
• Engage in money laundering or terrorist financing.
• Harass, abuse, or threaten others.
• Discriminate based on race, ethnicity, religion, gender, or other protected characteristics.

2. Prohibited Products & Services

The following are strictly prohibited on Sellmur storefronts:

• Illegal drugs, controlled substances, and drug paraphernalia
• Weapons, firearms, ammunition, and explosives
• Counterfeit or replica goods
• Stolen property
• Human trafficking or exploitation services
• Unlicensed gambling or lottery services
• Pornographic or sexually explicit content
• Personal information obtained illegally
• Products making unsubstantiated health claims
• Any item or service prohibited by Nigerian law

3. Account Security

You are responsible for:

• Using strong, unique passwords for your account.
• Not sharing login credentials with unauthorized persons.
• Regularly reviewing staff permissions.
• Immediately reporting suspected unauthorized access.

Sellmur is not liable for losses from compromised credentials, shared passwords, or unauthorized access due to user negligence.

4. Messaging & Communications

When using SMS and email features, you agree to:

• Obtain prior consent before sending marketing messages.
• Provide clear opt-out mechanisms in all communications.
• Not send spam, unsolicited bulk messages, or harassing communications.
• Comply with Nigerian Communications Commission (NCC) regulations.

5. Data & Privacy Obligations

When managing customer data through Sellmur:

• Inform customers about data collection and usage.
• Obtain appropriate consent where required by law.
• Do not sell or share customer data without explicit consent.
• Comply with the Nigeria Data Protection Regulation (NDPR).

6. Platform Integrity

You may not:

• Bypass, disable, or circumvent Platform security features.
• Use automated tools (bots, scrapers) without permission.
• Test or probe Platform vulnerabilities.
• Overload or crash Platform servers.
• Upload malware, viruses, or malicious code.

7. Enforcement

We reserve the right to:

• Monitor Platform activity for compliance.
• Remove content or listings that violate this policy.
• Suspend or terminate accounts engaged in prohibited activities.
• Report illegal activities to EFCC, Nigerian Police Force, or relevant authorities.
• Cooperate with law enforcement investigations.

8. Reporting Violations

Report violations to: